NeoSymmetry LLC — Privacy Policy
Effective Date: June 1, 2026
Last Updated: June 1, 2026
IMPORTANT NOTICE
NeoSymmetry LLC (“NeoSymmetry,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information entrusted to us. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard information obtained through our website, online training platforms, educational programs, student portals, communications systems, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.
- Information We Collect
We may collect information directly from you, automatically through your use of our Services, and from authorized third-party service providers.
Information You Provide Directly
When you purchase a course, create an account, enroll in training, subscribe to communications, submit inquiries, participate in webinars, or otherwise interact with our Services, we may collect:
• Full name
• Business name
• Email address
• Telephone number
• Billing address
• Payment-related information
• Login credentials
• Course progress and completion information
• Communications submitted through forms, chat systems, support requests, or surveys
• Any additional information voluntarily provided by you
Information Collected Automatically
When you access our website or training systems, we may automatically collect:
• IP address
• Device identifiers
• Browser type and version
• Operating system
• Internet service provider
• Referral URLs
• Pages visited
• Time spent on pages
• Course engagement metrics
• Clickstream data
• Session activity
• Geographic region derived from IP address
Information from Third Parties
We may receive information from:
• Payment processors
• Learning management platforms
• Marketing automation providers
• Analytics providers
• Customer relationship management (CRM) systems
• Advertising and attribution platforms
• Social media integrations
• Business partners or referral sources
- How We Use Information
We use collected information for legitimate business purposes, including:
• Providing access to courses and training materials
• Processing transactions and enrollments
• Managing student accounts
• Delivering educational content
• Providing customer support
• Improving course quality and user experience
• Conducting internal analytics
• Sending administrative notices
• Delivering marketing communications where permitted by law
• Detecting fraud, abuse, unauthorized access, or security incidents
• Maintaining legal and regulatory compliance
• Enforcing our Terms of Use and contractual rights
- Artificial Intelligence and Automation Systems
NeoSymmetry LLC provides educational content regarding artificial intelligence tools, automation systems, and marketing technologies.
Certain portions of our Services may utilize third-party artificial intelligence technologies, automation platforms, chat systems, workflow tools, transcription systems, or analytical software.
Information submitted through such systems may be processed by third-party technology providers in accordance with their own privacy policies and service terms.
NeoSymmetry LLC does not control the internal operations, training models, retention practices, or infrastructure decisions of third-party AI providers.
Users should avoid submitting highly sensitive, confidential, regulated, proprietary, medical, financial, legal, or personally sensitive information into third-party AI tools unless they have independently verified the security and compliance requirements of those platforms.
- Payment Processing
NeoSymmetry LLC does not directly store complete payment card information on its servers.
Payments may be processed by authorized third-party payment processors. Such processors maintain their own privacy practices, security protocols, and compliance obligations.
All payment transactions are subject to the privacy policies and terms of the applicable payment provider.
- Cookies and Tracking Technologies
We may utilize:
• Cookies
• Web beacons
• Pixels
• Tags
• Session identifiers
• Local storage technologies
• Analytics scripts
These technologies help us:
• Authenticate users
• Maintain sessions
• Improve website performance
• Analyze traffic patterns
• Measure marketing effectiveness
• Personalize content
• Prevent fraud and abuse
You may disable cookies through your browser settings. Certain features of our Services may not function properly if cookies are disabled.
- Marketing Communications
We may send:
• Enrollment confirmations
• Course notifications
• Account updates
• Service announcements
• Promotional materials
• Educational newsletters
• Event invitations
You may unsubscribe from marketing communications at any time through the unsubscribe mechanism included in such communications.
Administrative, transactional, legal, and account-related communications may continue even if marketing preferences are modified.
- Information Sharing and Disclosure
NeoSymmetry LLC does not sell personal information in the traditional sense of selling customer lists for monetary compensation.
We may disclose information to:
• Service providers
• Payment processors
• Hosting providers
• Analytics providers
• Customer support platforms
• Marketing service providers
• Legal advisors
• Auditors
• Regulatory authorities
• Law enforcement agencies when legally required
We may also disclose information:
• To comply with legal obligations
• To protect rights, safety, and property
• To investigate fraud or abuse
• During mergers, acquisitions, reorganizations, financing events, or asset sales
- Data Retention
We retain information only for as long as reasonably necessary to:
• Provide Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Improve educational offerings
Retention periods may vary depending on the nature of the information and applicable legal requirements.
- Data Security
NeoSymmetry LLC implements commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission, electronic storage, cloud infrastructure, or digital communication can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of any information transmitted to or through our Services.
- International Users
Our Services may be operated from servers located in multiple jurisdictions.
If you access our Services from outside the United States, you acknowledge that information may be transferred to, stored in, and processed within the United States or other jurisdictions where privacy protections may differ from those of your home country.
- California Privacy Rights
Residents of California may possess rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Subject to applicable law, California residents may have the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information regarding disclosures
• Limit certain uses of sensitive information
• Exercise rights without unlawful discrimination
- European Privacy Rights
Where applicable under the General Data Protection Regulation (GDPR) or similar privacy laws, individuals may have rights to:
• Access personal data
• Correct inaccurate information
• Request erasure
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent where processing is based upon consent
Requests may be submitted using the contact information listed below.
- Children’s Privacy
Our Services are intended exclusively for adults engaged in professional, business, marketing, or entrepreneurial activities.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information.
- Third-Party Websites and Services
Our Services may contain links to third-party websites, software platforms, educational resources, social media channels, AI tools, automation systems, and other external services.
NeoSymmetry LLC is not responsible for the privacy practices, security measures, content, policies, or operations of third-party services.
Users are encouraged to review the privacy policies of all third-party platforms before providing information.
- Business Transfers
In the event of a merger, acquisition, financing transaction, asset sale, reorganization, bankruptcy proceeding, or similar corporate event, information maintained by NeoSymmetry LLC may be transferred as part of the transaction.
- Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any modifications become effective upon posting to our website unless otherwise required by applicable law.
Continued use of our Services after updates constitutes acknowledgment of the revised Privacy Policy.
- Contact Information
Questions regarding this Privacy Policy, privacy rights requests, data inquiries, or compliance matters may be directed to:
NeoSymmetry LLC
Email: privacy@neosymmetry.com
Website: www.neosymmetry.com
We will make reasonable efforts to respond to legitimate privacy-related inquiries within applicable legal timeframes.